Operations & Technology Help
  1. Operations & Technology Help
  2. Digital Product Support

Digital Product Support

Digital Product Onboarding, Event and Data Management, Advocacy Outreach, and Websites.

  • Onboarding/Offboarding

    Digital Systems Onboarding/Offboarding for existing employees. For new hires and employee offboarding, open a ticket in the Service Desk portal (and we will see it).

  • Advocacy Outreach and Communications

    Sending emails, sending texts, creating and managing petitions, phonebanking, canvassing

  • Data Management and Reporting

    Creating accounts and contacts, updating contact information, updating leadership positions, reporting, VAN uploading

  • Event Management

    Creating and managing events

  • Web Sites

    act.sierraclub.org: (Advocacy / Action Alert Forms, Donation Forms, Events),
    www.sierraclub.org: (Chapter Websites, and other Drupal sites including Foundation, SCIA etc) &
    addup.sierraclub.org

  • Feature Request and Feedback

    For system feature requests and feedback

  • Campfire Learning

    Questions concerning course enrollment, completion and all general Campfire Learning inquiries.

  • Campfire Community

  • National Outings Escalated Support

    Technical help with the Trip Submission System, Trip Reports, and Trip Evaluations

  • Civis & Tableau Support

    Civis and Tableau user administration, permissioning, training and support

  • Financial/Administrative Systems Backoffice Configuration

    Technical help and change requests for Workday and Netsuite users

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