Operations & Technology Help

Sierra Club Operations & Technology Help

Welcome! Find the help you need by choosing an option below. If you can't find your issue listed, try the search bar.

Important: Have a cybersecurity question or concern? Report it here

For Human Resources questions, email people@sierraclub.org.

Note: This site is provided for the staff and volunteers of the Sierra Club. Please direct membership questions to member.care@sierraclub.org.

Portals

  1. Digital Product Support

    Digital Product Onboarding, Event and Data Management, Advocacy Outreach, and Websites.

  2. Service Desk

    Help for equipment, network access, software, Google Workspace, Listserv, staff onboarding, termination, and moves.

  3. Operations Support

    Support with corporate credit cards, business travel issues, Concur, and expense management.

  4. Facilities Support

    Assistance with office supplies, desk assignment, conference room reservation, and other in-office needs

  5. Incident Reports

    Welcome! You can raise a request for Incident Reports using the options provided.

Suggested forms

  • Web Sites in Digital Product Support

    act.sierraclub.org: (Advocacy / Action Alert Forms, Donation Forms, Events),
    www.sierraclub.org: (Chapter Websites, and other Drupal sites including Foundation, SCIA etc) &
    addup.sierraclub.org

  • National Outings Escalated Support in Digital Product Support

    Technical help with the Trip Submission System, Trip Reports, and Trip Evaluations

  • Service Desk General Request in Service Desk

    Inquire about IT equipment, software/app, Google Vault, E-Signing, DNS, and permission requests.

  • Onboarding/Offboarding/Move in Service Desk

    Initiate the IT process for new hires, employee terminations, or location changes for existing employees.

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