Operations & Technology Help

Sierra Club Operations & Technology Help

Welcome! Find the help you need by choosing an option below. If you can't find your issue listed, try the search bar.

Important: Have a cybersecurity question or concern? Report it here

Note: This site is provided for the staff and volunteers of the Sierra Club. Please direct membership questions to member.care@sierraclub.org.

Portals

  1. Digital Product Support

    Digital Product Onboarding, Event and Data Management, Advocacy Outreach, and Websites.

  2. Service Desk

    Help for equipment, network access, software, Google Workspace, Listserv, staff onboarding, termination, and moves.

  3. People Operations

    Workday login access reset, timesheet revisions, time off revisions, general employment and personnel questions, benefits & leaves, IC Requests and People Partners submitting Personnel Action Records (PARs) for new hires, terminations, manager changes, promotions, etc.

  4. Operations Support

    Support with corporate credit cards, business travel issues, Concur, and expense management.

  5. Facilities Support

    Assistance with office supplies, desk assignment, conference room reservation, and other in-office needs

  6. Incident Reports

    Welcome! You can raise a request for Incident Reports using the options provided.

Suggested forms

  • General Inquiry in People Operations

    Help with People Operations items outside of the defined categories above

  • Service Desk General Request in Service Desk

    Inquire about IT equipment, software/app, Google Vault, E-Signing, DNS, and permission requests.

  • Benefits/Leaves Questions in People Operations

    All questions regarding new hire benefits, existing elections, sabbaticals, leave of absences, retirement, etc.

  • Service Desk General Issue in Service Desk

    Report a general service desk issue related to IT matters or support concerns within the Sierra Club, seeking resolution and assistance. Break/fix.

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