Jira Service Management

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If you can't find your issue listed, try the search bar.\nImportant: Have a cybersecurity question or concern? Report it <a href=\"https://jira.help.sierraclub.org/servicedesk/customer/portal/4/group/8/create/91\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here </a>\nNote: This site is provided for the staff and volunteers of the Sierra Club. Please direct membership questions to <a href=\"mailto:member.care@sierraclub.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">member.care@sierraclub.org</a>.","translations":{"en-US":{"helpCenterTitle":"Sierra Club Operations & Technology Help","sharedPortalName":"Operations & Technology Help","announcementMessage":"Welcome! Find the help you need by choosing an option below. If you can't find your issue listed, try the search bar. \n\n*Important:* Have a cybersecurity question or concern? Report it [*here* | https://jira.help.sierraclub.org/servicedesk/customer/portal/4/group/8/create/91]\n\n*Note*: This site is provided for the staff and volunteers of the Sierra Club. 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We recommend copying/pasting so that you can get all relevant information:\nOnboarding:\n<ul class=\"alternate\" type=\"square\">\n <li>Manager:</li>\n <li>Position Title:</li>\n <li>Department ID:</li>\n <li>Organization:</li>\n <li>Status:</li>\n <li>Start Date:</li>\n <li>End date:</li>\n <li>Windows laptop or MacBook:</li>\n <li>Is Microsoft Office needed in addition to Google Drive?</li>\n <li>Home Shipping Address:</li>\n <li>Cell Phone Number:</li>\n <li>Employee's Personal Email Address:</li>\n <li>Corporate Credit Card Access:</li>\n <li>Monthly Credit Limit:</li>\n</ul>\nOffboarding:\n<ul class=\"alternate\" type=\"square\">\n <li>Manager:</li>\n <li>Department ID:</li>\n <li>Organization: National</li>\n <li>Status (temporary, limited duration, regular, intern):</li>\n <li>End date:</li>\n <li>Remove system access date/time [timezone]: (remove staff access to Google, laptop, etc.):</li>\n <li>Would you like to review their Google Workspace account for up to 30 days after they depart?</li>\n <li>If a Google Workspace review is requested, who needs to be granted access?</li>\n <li>Make sure to review the Manager’s Guide for Departing Staff & Interns</li>\n <li>Home Shipping Address:</li>\n <li>Cell Phone Number:</li>\n <li>Employee's Personal Email Address:</li>\n</ul>\nMove:\n<ul class=\"alternate\" type=\"square\">\n <li>Manager:</li>\n <li>New Address:</li>\n <li>Cell Phone Number:</li>\n <li>Employee's Personal Email Address:</li>\n <li>Equipment or furniture needs:</li>\n</ul>","callToAction":"Onboarding/Offboarding/Move","introHtml":"Initiate the IT process for new hires, employee terminations, or location changes for existing employees.","icon":10494,"iconUrl":"https://jira.help.sierraclub.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[8],"key":""},{"id":"91","name":"Report a Cybersecurity Concern","descriptionHtml":"","callToAction":"Report a Cybersecurity Concern","introHtml":"Submit a report or question to flag any potential security concerns, vulnerabilities, or suspicious activities for investigation and resolution.","icon":10512,"iconUrl":"https://jira.help.sierraclub.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[8],"key":""},{"id":"52","name":"Service Desk General Issue","descriptionHtml":"","callToAction":"Service Desk General Issue","introHtml":"Report a general service desk issue related to IT matters or support concerns within the Sierra Club, seeking resolution and assistance. 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